What to do if you are a victim of a phishing scam

✅ Change affected passwords

You should also update all accounts to use strong and unique passwords. Consider using passphrases made of four or more random words and 15 or more characters for extra security.

✅ Enable multi-factor authentication (MFA)

MFA adds an extra layer of security to your accounts and devices. This makes it harder for cyber criminals to access your data, even if they steal your password.

✅ Call your financial institution

If you shared any financial information (like a credit card number), contact your bank. You can recover lost finances and prevent any further losses, while monitoring your transactions.

✅ Consider deleting your inactive accounts

If cyber criminals gain access to your accounts, they can send phishing links to your contact list. Deleting or suspending your inactive accounts may prevent this.

✅ Check your device for viruses or other malware

If there was a suspicious link or attachment in the email, install anti-virus software and scan your device for viruses that may have been downloaded.

✅ Report the incident

You can report phishing scams and other instances of online fraud to the Canadian Anti-Fraud Centre, or calling 1-888-495-8501. You can also report the incident to your local police department.